Man's 'pants' password is changed

[Sweetpea]

A man who chose "Lloyds is pants" as his telephone banking password said he found it had been changed by a member of staff to "no it's not".
Steve Jetley, from Shrewsbury, said he chose the password after falling out with Lloyds TSB over insurance that came free with an account.
He said he was then banned from changing it back or to another password of "Barclays is better".
The bank apologised and said the staff member no longer worked there.
Mr Jetley said he first realised his security password had been changed when a call centre staff member told him his code word did not match with the one on the computer. "I thought it was actually quite a funny response," he said.

BBC NEWS | England | Hereford/Worcs | Man's 'pants' password is changed


Data protection act? Punch on the nose?

[Haqa]

I didn't think that call centre staff were supposed to be able to get at your password, they are only supposed to be able to type it in a box and the computer should spit out a match or no-match response.

Has this story inadvertantly popped the lid on a much bigger one?

H.

[Sweetpea]

That's what I thought. I think he should contact the data protection. I would be bloody outraged.

[Von Spreuth.]

told me it had to be one word, so i tried 'censorship', but they didn't like that, and then said it had to be no more than six letters long."

fukwit

[poppy]

that will do nicely

[Churchill]

Originally Posted by Haqa

I didn't think that call centre staff were supposed to be able to get at your password, they are only supposed to be able to type it in a box and the computer should spit out a match or no-match response.

Has this story inadvertantly popped the lid on a much bigger one?

H.

Callcentre in Mumbai?

[Haqa]

Originally Posted by Churchill

Callcentre in Mumbai?

Wouldn't be the least be surprised.

H.

[Mad Cow]